Privacy Policy

Last Updated: 30/11/2025


This Privacy Policy describes how Flatpulse collects, uses, stores, and protects your personal data when you register and use our platform.

By registering and using Flatpulse, you acknowledge that you have read, understood, and agree to the terms of this Policy.

1. Information we collect

When you register and use the platform, we may collect the following data:

  • Full name
  • Date of birth
  • Gender
  • Email address
  • Information about the room you offer or are looking for (location, budget, and any other information you choose to share)
  • Information about communications with other users of the platform

This data is provided either directly by you (e.g. when creating a profile or posting a listing) or is collected automatically as part of the platform's operation.

2. Legal basis for processing

The processing of your personal data is based on your consent, which you provide when registering on Flatpulse. You may withdraw your consent at any time, as described below.

3. How we use your data

Your personal data is used for the following purposes:

  • To create and publish your profile and listing, as part of the roommate-finding service we offer.
  • To facilitate communication with other users of the platform. In this context, the contact details you choose to share (e.g. name, email, phone number, social media profiles, etc.) are visible or shared with other users only when you allow it through Flatpulse's features.
  • To send updates, notifications about new features, and promotional communications related to Flatpulse.

The data that appears publicly on the platform is only that which you choose to share.

We do not sell, rent, or disclose your personal data to third parties for commercial purposes, unless you have given your explicit consent. However, we may use trusted external partners (such as hosting or email service providers) to support the delivery of our services.

4. Data retention

Your data is retained for as long as you maintain an account on the platform or until you request its deletion. You may withdraw your consent or request the deletion of your data at any time by emailing info@flatpulse.gr.

5. Your rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access to your data
  • Right to correct or update inaccurate information
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability

To exercise any of the above rights, you can contact us at info@flatpulse.gr.

6. Data security

Flatpulse applies technical and organisational measures to protect your personal data from unauthorised access, alteration, loss, or destruction. However, no method of data transmission or storage can be considered completely secure. In the event of a data breach, you will be promptly notified by email or via an announcement on our website.

7. Cookies

The Flatpulse platform does not currently use cookies or other tracking technologies. If this changes in the future, this Policy will be updated accordingly.

8. Data transfers outside the EU

Your personal data is not transferred outside the European Union. Should a transfer become necessary in the future, you will be informed in advance, and full compliance with GDPR requirements will be ensured.

9. Unsubscribing and account deletion

You may unsubscribe from Flatpulse communications or request the deletion of your account at any time by sending a request to info@flatpulse.gr or by using the "Unsubscribe" link included in our communications.

10. Updates to this privacy policy

This Policy may be updated periodically to reflect changes to our services or applicable legislation. In the event of significant changes, you will be notified via email or through an in-platform notification.

11. Filing complaints

If you believe that your rights under the GDPR are being violated, you may file a complaint with the competent supervisory authority: Hellenic Data Protection Authority.

12. Contact

For any question, request, or exercise of your rights regarding your personal data, you can contact us at:

info@flatpulse.gr